Top Box Foods Louisiana - New Orleans, Louisiana

Creole Creole

I am a disabled veteran. TopBox is one of the benefits that we get so I signed up for it. I chose the shrimp in the first box that I received. The box arrived and the shrimp was very smelly. I chose not to eat it and called Top Box to ask them to change me to chicken for the meat choice. The woman that I spoke with was super rude and told me that I had to call the VA and tell them. I called the VA and they told me that shrimp was the only choice because they were out of the other meats. As far as the rest of the stuff in the box, they didn’t deliver the eggs because they said that they ran out (the following week the eggs were delivered but not until after I purchased eggs myself. One of the vegetables in the box was something that I don’t believe most people would eat. It was a squash that I did not recognize. There was a nice sweet potato but it was small and barely enough for one serving. As far as the fruit, the bananas were a weird brownish green and actually never ripened. The oranges were light orange/yellow with lots of lines and were not sweet. The apples were bruised and looked old. The only thing I can say that was good is the fact that they contact you several times to let you know that they are coming. They text the day they are coming and send a second text when they are 30 minutes from arrival. I am scheduled to receive another box today and will review it fairly when it arrives.

April Taylor

This company has high quality foods delivered to your front door. There are a great way to get high quality food.

Candace Perry

Top Box Foods helps me keep fresh fruit and vegetables on the table. Now, I can incorporate a new healthy lifestyle throughout the day. A strawberry smoothie to take on the drive to work. An apple or orange for a snack while studying. Added vegetables to every meal provide essential minerals and antioxidants to the body.
-Thanks Top Box

Maria Thomas

I have had a great experience with Top Box. Very friendly and helpful. The food was incredible good. I love getting my produce and meats. Very good quality. Will definitely be buying from them. God bless the people who make this happen. They are incredible.

Goin' NOLA

It should never be this difficult for consumers in need of assistance to reach staff that will reply in concise and timely fashion. They don't seem to care and can't manage websites and phones as well as our elementary students. No one takes charge anywhere we could find after numerous attempts. We're sorry we referred shoppers to this which we thought would help them access better foods easily instead of being ignored or misled by online claims. Worst local marketing mess we've found since pandemic Fall started our months-long search for helpful contacts.

Romero Villalobos

My personal schedule was fluctuating so much and these guys were SO responsive and accommodating for delivery and pick up. The 50% off for amazing local produce for EBT users is excellent - poor folks deserve quality food too !! Thank you again so much.

Lauren O

I made an order online and received a confirmation email that stated "Your order will be processed immediately and delivered as soon as possible, with items being delivered as early as the same day and no later than the next day by 5PM."

It's three days later and I'm still waiting. I can't get in touch with anyone either. I've tried calling, emailing, and messaging via FB. It's really OK if the delivery time stated in the email is not accurate, but please just keep your customers updated with some form of communication.

Lacey A

Starting getting TopBox delivered after the markets closed during the pandemic. Always impressed with the box and excited every time it comes. The staff has been great!