Tous Jewelry - Orlando, Florida

Tous Jewelry est un bijoutier réputé situé à 4200 Conroy Rd, Orlando, FL 32839. Leur numéro de téléphone est le 12475259 et leur site web est tous.com. Cette entreprise est spécialisée dans la bijouterie et offre une variété de services intéressants.

En plus de proposer des achats en magasin, Tous Jewelry offre également la livraison, le retrait en magasin, la livraison le jour même, des services de réparation, le Wi-Fi, des options de paiement flexibles telles que les cartes de crédit, les cartes de paiement et les paiements mobiles NFC. L'entreprise est également accessible en fauteuil roulant, avec un parking accessible en fauteuil roulant. Ils sont LGBTQ+ friendly et offrent la possibilité de faire des courses rapides.

Actuellement, Tous Jewelry a reçu 65 avis sur Google My Business, avec une note moyenne de 4.4/5. Les clients ont principalement apprécié la qualité des bijoux, la gentillesse du personnel et la facilité d'accès en fauteuil roulant.

Avis de Tous Jewelry

Carlos Gomez

5/5

I bought a gift card through the chat service they offered didn’t have to go to the store and Monica was amazing very helpful

RandyGaming Racing

1/5

I'm the owner of La lechonera restaurant, l won't put my business name here if it wasn't because they deserve it, they sold me a set up earrings with a fake gold, i try exchanging it and they trying to blame it on me,don't buy here.

Carlos Cedeno

5/5

Juan the store manager is amazing. He pay attention to details. I love the services, the store and the environment. Great Job Tous

Nervys Padilla

5/5

I had an AMAZING experience with Monica. I have purchase from several Tous store in the past but none has such great customer service like this one. Monica from this Tous store provided awesome customer service. Definitely recommend!

Robert Steward

1/5

I went to this store on Dec 31st to buy a very expensive earring for my girlfriend. It did not fit her and therefore I went to the nearest Tous store which was in Aventura Mall by Miami. They did not accept my earring and told me I would have to return the earring back to the store in Orlando. I was mad but not the biggest deal because I go to school in Orlando. On January 7th (within the 14 day return policy) I come to the store in Orlando (millennia mall) to find that the store is now all of a sudden under construction. I was not told anything about this on Dec 31st and how it could impact my purchase. My next option was to drive to Tous in Florida mall (the next closest store in Orlando), there they also did not accept my earring because I did not buy it there. They said I could only exchange it. I asked if I could exchange the earring for something of equal value then just return that piece since it was such a problem to return the original piece. They said no. When I asked why they did not have a legitimate reason; rather, they responded with “you just can’t”. At this moment I was very frustrated and had no other choice but to call customer service. When I called and explained this entire situation they told me to take a picture of the store that was under construction and show up to that store again whenever it was done being construction. Very bad customer service and provided NO options to return the earring. I followed all instructions such as bringing the receipt, certificate of authenticity, and coming within 14 days and could not receive a return. Truly frustrating for someone who spent a lot of money on a single earring and needed to return it because it did not fit. I also wonder what the staff at Florida mall would have done if I did end up exchanging it for something of LOWER value… where would the excess money go? They would have to refund me, but cannot refund me for the full earring? Absolutely outrageous and honestly a problem which will cause me to NEVER shop at Tous again. I will be showing up to the the millennia store once they reopen to get my money back. If there was an option for 0 stars I would’ve put that too.

Germarie Fernandez

5/5

My experience in Millenia it's always the best. They are an amazing and lovely staff. They are super friendly and the attention is A+ . The store is beautiful and super clean so makes the environment a great place to enjoy. Marymar and her staff have knowledge of what they are doing. Thank you and I truly recommend it!

Astrid Mirabal

5/5

Amazon place with incredible costumer service, and with a huge discount in good 18k and silver 925..

Cindy Lopez

5/5

Estoy más que encantada,en una reseña no puedo explicar lo feliz que quedé con la atención,me atendió un chico hoy al ir a esta tienda,este chico te llena de buenas vibraciones y energías,te alegra el día con tal excelente atención,deberían estar muy agradecidos de tener esta persona trabajando para ustedes,yo como cliente estoy muy agradecida de su atención y le deseo lo mejor del mundo por ser tan bella persona y haberme atendido tan bien,la daría 10 estrellas no,mil le daría si pudiera,muchas gracias